The University of
Miami
Department of
Industrial Engineering
IEN 660
PRODUCTIVITY
MEASUREMENT AND EVALUATION
Instructor: Dr.
David J. Sumanth, Ph.D. (Tel: 305-284-2366; e-mail: dsumanth@miami.edu)
__________________________________________________________________
About the Instructor: David J.
Sumanth is a pioneer of productivity management, having published the first
book with McGraw-Hill on Productivity Engineering and Management in
1984 (with four subsequent editions). He has 34 years of industrial engineering
experience as a practitioner, consultant and educator. Dr. Sumanth is the
founder of the UM Productivity Research Group (1979), the international
conference series on Productivity and Quality Research (1987 - present), and
The International Society for Productivity and Quality Research (1993 -
present). He is also the Founder-Chairman of the Int. Conf. series on
Productivity & Quality Research, which he pioneered in 1987. His 60 awards
and recognitions include the Alexander Orr Teaching Excellence Award from the
College of Engineering at the University of Miami (2000), the Distinguished
Professor of Universidad Francisco Marroquin (2006), and the George Washington
Honor Medal from the Freedoms Foundation. His books, Total Productivity
Management (TPmgt) (1998) and Administracion de la Productividad Total
(CECSA, 1999, 2004, 2005) offer a refreshingly different approach to achieving
and sustaining global competitiveness in the 21st centurys complex environment
by applying his unique People-Buildingä
philosophy, with outstanding business results in revenues, market share, and
growth for the customers, company, employees, and stakeholders.
__________________________________________________________________
This course provides
a non-traditional total productivity-based approach to managing the
competitiveness of an organization through a formal strategy to plan and
improve quality, total productivity, profitability, and other critical
dimensions of competitiveness.
Specifically, the
course will cover
♣ The
need for TPmgt: The missing elements in TQM, Reengineering, ISO 9000, ISO
14000, TOC, and Six Sigma
♣ Misconceptions
about production, effectiveness, efficiency, productivity, quality, technology,
performance, and competitiveness
♣ Partial,
total-factor, total productivity, and comprehensive total productivity
♣ Leadership
and Performance Variables
♣ The
Total Productivity Management (TPmgt) Philosophy, Concept and Methodology
♣ Sumanths
Total Productivity Model (STPM) and the TP Perspective
♣ TP
as a strategic variable for managerial decision making
♣ Total
Productivity benchmarking (TPB)
♣ The
Productivity Evaluation Concepts
♣ Linkage
between total productivity, quality, and profit
♣ Short-term
and long-term productivity planning concepts, and mathematical models
♣ The
90 productivity improvement techniques
♣ Corporate
accountability and TPmgt
Class Location: UM
Campus
Schedule: 14
weeks
Time: Tuesday
or Thursday 6:25 9:05 PM
Syllabus
for
PRODUCTIVITY
MEASUREMENT AND EVALUATION (IEN 660)
by Professor David J. Sumanth, Ph.D.
Main Text: Total
Productivity Management by David J. Sumanth, CRC Press, 1998.
Reference/Supplemental
Texts:
♣ Productivity
Engineering and Management, David J. Sumanth, McGraw-Hill, 1994.
♣ Productivity
& Quality Management Frontiers (1987 2000) in the Poductivity
Research Lab (Room EB 279).
______________________________________________________________________________
Week 1 ( )
1 Objectives and Expectations of the Course.
2 The Global Economic Scene, and its Competitive
Challenges
3 A Review of the Basic Definitions and Misconceptions
about Effectiveness, Efficiency, Production, Productivity, Quality, Technology,
Performance, and Competitiveness
4 Partial, Total-factor, Total, and Comprehensive
Productivity
5 Leadership and its Impact on Organizational
Performance
HW:
Read Ch. 1-2
Do
Qs. 1.1, 1.6, 1.9; 2.5, 2.16, 2.17 for next weeks discussion
Assignment#
1:
A
Compilation of Leadership Variables and Performance Variables in Various Types
of Organizations
Week 2 ( )
1 Discussion of assigned HW
2 Presentations of Assignment #1
3 The
Basic Concept and Management Philosophy of TPmgt
HW: Read
Ch. 3
Do Qs.
3.3, 3.5, 3.8 for next weeks discussion
Assignment#
2:
An
Investigation of the Correlation between Leadership Styles and Performance
(Validation
of the BCG Grid)
Week 3 ( )
1 Discussion
of assigned HW
2 Presentations
of Assignment #2
3 The
STPM Software Demonstration
HW Read
Ch. 5 (assigned case study)
Assignment#
3:
Answer the
questions for ONE of the case studies, assigned to you from below, and make a
presentation.
Case
5.1 132 -137 5.1.1, 5.1.2,
Case
5.3 139 -145 5.3.1 to 5.3.7
Case
5.7 175 -180 5.7.1, 5.7.2, 5.7.4
Case
5.9 187 -191 5.9.1, 5.9.2, 5.9.3
Case
5.12 201 -207 5.12.2, 5.12.5
Case
5.15 214 -221 5.15.1, 5.15.2, 5.15.8,
Case
5.16 221 -226 5.16.1, 5.16.2, 5.16.3
Case
5.18 231 -236 5.18.1 to 5.18.4
Case
5.19 236 -242 5.19.1, 5.19.5, 5.19.6
Week 4 ( )
1 Presentations of Assignment #3
2 Implementation of the TPmgt Methodology
3 Examples of TPmgt Projects done
HW Read
Ch. 4
Do
Qs. 4.4, 4.5
Week 5 ( )
1 Discussion of assigned HW
2 Engineering CEOs vs. Non-Engineering CEOs, and their
Impact on the TP of Organizations
HW Read
the papers in the PQMF, and other books, journal articles.
Assignment#
4:
Impact of
Engineering CEOs in Corporations (Team 1)
Impact of
Engineering CEOs in Governments (Team 2)
Impact of
Engineering CEOs in Educational Institutions (Team 3)
Impact of
Engineering CEOs in Religious Institutions (Team 4)
Week 6 ( )
1 Presentations of Assignment #4
2 Measuring the CEOs Work
HW Read
Class Notes
Read
other pertinent papers from PQMF, etc.
Assignment#
5:
A
Compilation of Leadership Measurement Approaches in Corporations (Team 1)
A
Compilation of Leadership Measurement Approaches in Governments (Team 2)
A
Compilation of Leadership Measurement Approaches in Educational Institutions
(Team 3)
A
Compilation of Leadership Measurement Approaches in Religious Institutions
(Team 4)
Week 7 ( )
1 Presentations of Assignment #5
2 TPmgt vs. TQM and Reengineering
HW Read
Ch. 6
Assignment#
6:
A
Comparative Evaluation of ISO 9000, ISO 14000 (Team 1)
A
Comparative Evaluation of TOC and Six Sigma (Team 2)
A
Comparative Evaluation of Lean Thinking and TPmgt (Team 3)
Week 8 ( )
1 Presentations of Assignment #6
2 Productivity Management Philosophies in the USA and
Europe
HW Read
Ch. 7 and 8
Do
Qs 7.1, 7.2; and 8.3, 8.9
Assignment#
7:
A
Comparison of Productivity Management Practices: China vs. India
Week 9 ( )
1 Discussion of assigned HW
2 Presentations of Assignment #7
3 Total Productivity Benchmarking (TPB)
4 Examples of TPB
HW Read
Ch. 9 & 10
Do
Qs 9.5, 9.7, 9.10
Do
Qs 10.1, 10.5
Assignment#
8: One-page Proposal for applying TPmgt to an Enterprise
of your Choice
Week 10 (
)
1 Discussion of assigned HW
2 Presentations of Assignment #8
3 Feedback on the Proposals
Week 11 (
)
1 Go over Sample Reports on TPmgt Implementation
2 Managing the RTC Factor during the Various Phases
of Implementation
HW Work on
the TPmgt Project
Assignment#
9: Present Steps 1-4 of the TPmgt Project
Week 12( )
1 Presentations of Assignment #9
2 Feedback on the Presentations
Week 13 (
)
1 Recap of the Course Objectives
2 Course Evaluations
3 Final Clarifications on the TPmgt Project
HW Work on
the TPmgt Project
Assignment#
10: Present All the Steps of the TPmgt Project
Week 14 (
)
1 Presentations of Assignment #10
2 Reflections on the Course Material and Closing
Comments
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I am looking forward
to having you as my intellectual partner in this course. May the teachings of
this course enable you to be total productive in all your endeavors now and
in the future. Thank you for giving me an opportunity to impart to you some
knowledge of relevance to enterprises of today and tomorrow.
People-buildingly
Yours,
Dr. David J. Sumanth